Virus & Malware Removal in Houston — From $99 | HCRE
Virus, malware, ransomware, and adware removal in Houston. Zero data loss guarantee. Includes system hardening to prevent re-infection. From $99. Free diagnostic. Same-day service available.
Houston Computer Repair Experts6430 Richmond Ave Unit 105, Houston, TX 77057
Phone: 713-975-1524
Hours: Mon–Fri 10 AM–7 PM · Sat 11 AM–5 PM · Sun closed
Free diagnostics · No fix, no fee · Walk-ins welcome
Services
- Computer Repair — from $79
- Apple & Mac Repair — from $79
- PC & Windows Repair — from $79
- Virus & Malware Removal — from $99
- Data Recovery — from $99
- Mac & PC Upgrades — from $49
- Business IT Support — from $99/month
- Network Wiring & Fiber Optic
- Network Setup & WiFi
- Security Cameras & CCTV
- AV & Low Voltage
- On-Site Service
- Office Buildouts & Moves
Frequently asked questions
How do I know if my computer has a virus?
Common signs of a virus or malware infection include: sudden slowdowns, unexpected popups or ads, browser redirects to unfamiliar websites, programs opening or closing on their own, your search engine changing without your permission, new toolbars appearing in your browser, files being encrypted or disappearing, and your antivirus being disabled. If your computer is behaving differently than normal, bring it to Houston Computer Repair Experts for a free diagnostic.
Will I lose my files during virus removal?
No. Houston Computer Repair Experts removes malware without data loss. Your photos, documents, music, bookmarks, and settings remain completely intact throughout the cleanup process. In the rare case of ransomware encryption where files are already locked, we also offer data recovery services starting at $99.
How much does virus removal cost in Houston?
Virus and malware removal at Houston Computer Repair Experts starts at $99. The price covers complete removal of all infections, system hardening, and antivirus setup. Complex infections involving ransomware or deeply embedded rootkits may cost $99-$149. Every cleanup includes a free diagnostic — you know the exact cost before we start.
How long does virus removal take?
Turnaround varies by infection. Standard cleanups typically move quickly, while complex infections involving multiple malware families, rootkits, or ransomware can take longer. We give you a clear timeline after the free diagnostic, keep you updated throughout the process, and call when your machine is ready for pickup.
Can you remove ransomware from my computer?
Yes. Houston Computer Repair Experts handles ransomware removal and, when possible, data recovery from encrypted files. We identify the ransomware variant, remove the infection, and attempt to decrypt affected files using available tools. If decryption is not possible, we can often recover files from shadow copies, backups, or previous versions. Prevention setup is included to reduce future risk.
My computer is running slow — is it a virus?
Not always, but it's one of the most common symptoms. Slow performance can be caused by malware running in the background, a failing hard drive, insufficient RAM, too many startup programs, or Windows update issues. Bring it in for a free diagnostic — we'll identify the actual cause and recommend the right fix, whether that's virus removal, an SSD upgrade, or a simple tune-up.
Do you set up antivirus protection after cleaning?
Yes. Every virus removal includes antivirus setup and configuration. We install and configure real-time protection, set up automatic updates, secure your web browser, and configure Windows Defender or a third-party solution based on your needs. We also walk you through basic prevention practices so you know what to watch for.